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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Rayburn

April 14, 2026

5  out of  5
rating by John Rayburn
"Sobe is an absolute professional. I saved a LOT of money and she made the process easy and understandable."
We responded:
"Thank you so much for the 5-stars, John! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Jamie Galloway

March 31, 2026

5  out of  5
rating by Jamie Galloway
"Everything was quick and easy"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent C J Ladner’s Team. "
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Shane Galloway

March 31, 2026

5  out of  5
rating by Shane Galloway
"Really friendly reps, everything was smooth!"
We responded:
"We appreciate your review, Shane. We are so happy that you had such a wonderful experience with State Farm Agent C J Ladner’s Team here in Covington ! "
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Brenda Dehart

March 30, 2026

5  out of  5
rating by Brenda Dehart
"Good service"
We responded:
"Thank you for the amazing review, Brenda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Forget You

March 18, 2026

5  out of  5
rating by Forget You
"Came in there to get a quote and I have to say while speaking to Naomi in the front , I felt extremely welcomed . She was very polite and charming . Then I sat with Nichole and she was just as amazing ! thank you for your kindness and hospitality!"
We responded:
"Wow, thank you for the 5-star review, Forget! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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David Wright

March 3, 2026

5  out of  5
rating by David Wright
"Team CJ Ladner is a wonderful team and very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent C J Ladner’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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BillRau2152

March 2, 2026

5  out of  5
rating by BillRau2152
"Just went in with my defensive driving course certificate and Jessica was so helpful in getting that info in my policy. I love State Farm."
We responded:
"BillRau2152, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent C J Ladner’s Team!"
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Mac Brown

December 5, 2025

5  out of  5
rating by Mac Brown
"Nichole is great to work with. Super easy to get ahold of, answered my questions, got me back my quotes fast. The proof is in the pudding."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sharon Cambon

December 2, 2025

5  out of  5
rating by Sharon Cambon
"Sobe was so helpful and so accommodating. CJ LADNER is a great agent and has a wonderful staff."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryleigh Zahn

November 26, 2025

5  out of  5
rating by Ryleigh Zahn
"Naomi was amazing! Great customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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anna apperson

November 26, 2025

5  out of  5
rating by anna apperson
"CJ and her team were so incredibly helpful! I would highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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stephanie turner

November 13, 2025

5  out of  5
rating by stephanie turner
"Nichole is an outstanding representative of State Farm Insurance Agent CJ Ladner's office. She is professional, incredibly knowledgeable and prompt."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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George Weber

November 7, 2025

5  out of  5
rating by George Weber
"Sobe is vey good agent, very personable and always there for me when I need her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dublas Cardona

November 5, 2025

5  out of  5
rating by Dublas Cardona
"It's an excellent agency. I like everything about it; they're very professional, the prices are reasonable, and I highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hilton Davenport

October 10, 2025

5  out of  5
rating by Hilton Davenport
"Great Been with statefarm for 20 plus yrs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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darnell cullen

October 8, 2025

5  out of  5
rating by darnell cullen
"My daughter and I went to see Ms Nicole for an issue we had with our insurance She was professional , kind and patient while we dealt with the situation. She helped us look up numbers and figure out the problem. insurance can be mind boggling so having someone who can assist is priceless Ms Nicole is outstanding and we look forward to many years of continued service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paul

July 18, 2025

5  out of  5
rating by Paul
"CJ Ladners office has always been a pleasure to deal with. Abigail Carollo and the rest of the staff has been extremely courteous and helpful in all situations."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barbara barovechio

July 10, 2025

5  out of  5
rating by Barbara barovechio
"My husband and I went to get info regarding a new system they are starting, we were introduced to someone new. (I didn't catch her name) She discussed everything to us , so when she and Don were talking , I noticed a card BU T - it had Sobe' s name on it .. I then said, Wow,this has our firsagent ent on it -but she moved .,... AndSobe said that's me !! We laughed & laughed. I was thrilled she came back - she is great ! She's very knowledgeable & we luv her !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Terry Chauvin

June 13, 2025

5  out of  5
rating by Terry Chauvin
"I switched from Progressive to State Farm. Nicholey made the whole thing simple even when I was over thinking things. She handled everything like it mattered. No pressure. No runaround. Just sharp, fast, and on point. She even answered my random, off the wall questions without making me feel dumb. I felt like someone who actually had someone in their corner. There’s a reason I stopped shopping around. Screw Jake. Call Nichole."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Adam Dick

May 30, 2025

5  out of  5
rating by Adam Dick
"Nichole boucree is the one you shoukd talk to."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eli

May 1, 2025

5  out of  5
rating by Eli
"I’ve always had State Farm but having CJ’s office as my agency has elevated my whole experience. Nichole handles my life insurance and is nothing less than professional and knowledgeable on their products. I had questions regarding other policies and she had all the answers I needed to be confident that I will be staying here at this agency. Thank you!"
We responded:
"Thank you Eli for such an outstanding review of our Agency and Nichole. We strive to be the best and appreciate the kind words. "
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Jules Weitsen

April 7, 2025

5  out of  5
rating by Jules Weitsen
"Please know that Nicole had answers to every single one of my probably 20 questions that I asked her. Additionally, when what she advised me of spawned into me asking other questions, she absolutely knew every single answer. She is a master of her craft and her business. Additionally, so pleasant and respectful. I couldn't be more pleased than how I was taken care of by Nicole, and I was pleased to give her my business. This is one class act!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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john favaloro

February 26, 2025

5  out of  5
rating by john favaloro
"Nichole took care of everything that I needed when in a jam. Made it make sense and recommended actually better coverage than I currently had at a much better rate. Thank you so much Nichole : )"
We responded:
"Thank you for your 5-star review John! My State Farm team and I are happy to be your good neighbor!"
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Roger Wagg

July 31, 2024

5  out of  5
rating by Roger Wagg
"I have had a great experience with the team at CJ Lander ! Especially Sobe Tanveer she has been awesome to deal with ! Very knowledgeable and easy to work with. Best agent i have ever had!"
We responded:
"Roger, we are so pleased to hear that you had a great experience at our C J Ladner, State Farm office. We strive to provide 5 Star service with every customer and we're happy to know that Sobe did just that! Thank you for the review and your business."
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Cherie Pons

May 22, 2024

5  out of  5
rating by Cherie Pons
"Many thanks to Naomi and Brittany M. for there assistance in getting me road side service. I had so much anxiety when I called state farm I was unable to comprehend the procedures by myself. Both ladies went above and beyond. They handled everything for me with so much compassion and professionalism. Thank you ladies! You're the best! Cherie"
We responded:
"Cherie, thank you for the great review and recognizing both Naomi and Brittany M for their exceptional service! We strive to provide that level of service to our customers at every interaction and are happy to hear you were satisfied."